Privacy Policy

This document specifies the terms and conditions for using the LILIO online store available at

Owner of the site

The owner of LILIO is the company:

  • zakupy z płatnością standardowy przelew / płatność online szybki przelew / Blik / karta VISA / Mastercard - Barbara Jaroszyńska LILIO z siedzibą w 38-400 Krosno, Pużaka 51B, NIP 6841807690 REGON 386967728
  • zakupy B2B - firma Andrzej Bajger LILIO z siedzibą w 38-400 Krosno, Pużaka 51B, NIP 6841059839 REGON 371159701, oferuje nabycie towarów umieszczonych w sklepie internetowym dla odbiorców detalicznych (B2B).

Use of this site constitutes acceptance of the terms and conditions set out herein.

Personal data

Condition of full use of the service - including the use of loyalty programs and promotions is registration in the system by filling in the registration form with real personal data.
The user upon registration agrees to collect and process personal information about LILIO under the terms and conditions set forth in the Personal Data Protection Act.

You have the ability to view and change your personal information provided at registration, while maintaining their authenticity.

After registration in the system, the user receives a personal account on the portal, signed by the login - the name of the e-mail address and protected against unauthorized access with a password, specified by the user at registration.


Newsletter - subscribe to the free newsletter

To subscribe to an electronic free newsletter, you will need to enter your e-mail address in the appropriate form.

The data thus obtained is added to the mailing list of the newsletter. An email address is required to send a newsletter to the reader. Signing up for the newsletter does not require you to have an account on the site.

Users who have an account on the site can also receive newsletters and emails with information about news and promotions on the site, if at registration, tick the box "I want to receive information about promotions".


Unannounced news

The Service reserves the right to send unannounced messages to anyone whose contact information has been obtained through the Service.
Under this term we understand information directly related to the Service (eg changes, promotions) and not commercial lists (eg wishes, comments, etc.) and information.
In the form of unannounced messages, discount codes can also be sent to purchase on preferential terms.



Some areas of the Service may use cookies, which are small text files sent to the user's computer, identifying him or her in the manner needed to simplify or rewrite the operation.

Cookies are harmless to the computer, its user, and its data.
The condition of cookies is their acceptance by the browser and not removing them from the disk.
Using the site without changing cookies settings means that they will be posted on your end device. You can change cookies settings at any time.

Cookies are used to:


  • Adjust the content of the website of the Website to your preferences and optimize the use of the website; In particular, these files allow you to recognize your Service User's device and display a web page tailored to your individual needs.

  • Create statistics that help you understand how Webmasters use websites to help improve their structure and content.

  • Maintaining a User's Service session (after logging in), whereby the User does not need to re-enter the login and password on each page of the Service.

According to Art. 173 sec. 1 of the Law of 16 July 2004 on Telecommunication Law (Journal of Laws of 2004, No. 171, item 1800), we inform that the service provider / site operator - LILIO, 38-400 Krosno, Pużaka 51B. Cookies that are posted and used can also be used by the advertisers who work with the operator.

More information about cookies (cookies) can be found here:


Partners and other entities

Privacy Policy does not apply to websites or companies whose contact information is provided by LILIO or by e-mail.

In case of questions we are at disposal:



Copyright LILIO 2008-2017

Content in this domain and domain name are protected by law. Documents, articles, graphics, scripts and other files that create services on this domain are the property of LILIO or have been used with the permission of the authorized persons.

Copying and distribution by any printing or electronic method is prohibited unless otherwise agreed with LILIO.
Single documents published on the Site by LILIO may contain other copyright notices related to these documents.



Although we have made every effort to ensure that the information on this site is correct, LILIO is not responsible for its content. Materials may contain inaccuracies and spelling errors.

General provisions

Any dispute of a legal nature will be settled by the Court of Appeal for the place of LILIO.

In cases not regulated by these regulations, the relevant provisions of the Civil Code apply.

Order fulfillment

Orders placed in the Lilio service are only processed after receipt of payment for the ordered products.
Unpaid or unconfirmed orders will not be processed. We are obliged to execute the order after confirmation and receipt of funds to the account.

The order fulfillment time is calculated from the time the receivable is received.



Orders are delivered by courier company GLS, DHL, Poczta Polska to the address indicated by the User.

Constant LILIO customers are served on a regular basis, ie as part of regular deliveries, LILIO can be selected as a delivery method. This delivery will be made with the delivery of ordered goods at LILIO. The delivery date will be informed by phone or e-mail.

It is also possible to receive your order in person at the company's office 7 to 16 hours in advance by calling LILIO's Sales Department at 013 420 1221.

The responsibility for the delivery of incorrect address data, which prevent the delivery of the correct delivery, rests with the ordering party. We also reserve the right not to assume responsibility for carrier errors and failure to deliver within the deadline.

The delivery of the goods occurs at the moment of entrusting it to the carrier. We are not responsible for the work of the carrier. In case of receipt of a damaged or destroyed consignment, a report of damage to the consignment must be made in the presence of the carrier, otherwise a complaint will not be included.

Delivery time, according to the courier company GLS or DHL - 2 business days, Poczta Polska - 5 business days.

Shipping costs, charged in accordance with the price list of the shipment, are covered by the ordering party with the amount for the order. The price includes professional shipping packages, greatly reducing damage during transportation.

Prices quoted on the portal are gross prices.


Settlement of transactions

Transactions are settled through Dotpay.

Account number of the portal owner:

34 1870 1045 2078 1043 6780 0001

The VAT invoice is issued upon express request of the Client after he has filled in the invoice data.

The owner of the site reserves the right to suspend the order in the event of circumstances that are temporarily or completely impossible to execute the order, which the customer will be informed.



Complaints should be submitted using the contact form available at the service footer as Contact.

Complaints can only be based on technical defects arising from the performance of the product or the difference between the content of the order and the goods received.
Complaints about the carrier should be submitted using the contact form available in the service footer as Contact by typing in the subject of the Shipment within 7 days from the date of receipt of the order.

If any damage or damage to the shipment occurs, the Customer is entitled to refuse to receive the goods after the injury record has been written down in accordance with the supplier's regulations. Only in this case can complaints about mechanical damages occurring during transport be taken into account. Pickup means no reservations about transport.

The costs incurred as a result of unjustified claims shall be borne by the User.


Returns of goods

You have 30 days after receiving the package to make a decision. During this time, the item can be returned for a reason.

To return your money, please return the goods to:


38-400 Krosno
Pużaka 51B

The item should be packed in its original packaging. The shipment should include:

  • no order number
  • customer data, address
  • account number to be credited.

Goods and packaging must not wear signs of use.
As part of the return of goods we return the cost of goods together with shipping costs.


Privacy protection

All data placed by the User are processed in accordance with the Act on the Protection of Personal Data and Polish law, and are therefore not made available to any outside parties. You have the ability to view and change your registered data.

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